2020 | Amazon Web Services
Industrial IoT Manufacturing
This partnership between Amazon Web Services and Volkswagen Group aims to bring VW's global manufacturing capabilities into the cloud. Integrating 122 plants world-wide into a single cohesive digital platform to optimize production and reduce costs.
User Journey & Mental Model
Joining the project, I defined and documented the overall structure and purpose of the user interface. Who was the product for, what do they need to do, and how does it all fit together?
I worked with product and engineering to describe and illustrate the systems we were building and brought these to our customers for feedback.
Supported three development teams
Plant Connectivity
Bring data from VW manufacturing to the cloud for analysis and development.
Data Catalog
Securely distribute and manage the data generated.
Application Management
Develop and distribute applications across a global organization.
Championed the “Single Entry Point”
With many independent teams, separate services and sources of information the customer experience of DPP was at risk of becoming fragmented.
Unifying DPP under a single entry point and thinking holistically about the platform highlighted the gaps people would experience when moving from one DPP service to another - transitions which should be frictionless within a single platform